The problem
Forest River, Inc. (Forest River) is recalling certain 2018-2019 Cherokee Alpha Wolf and 2019 Cherokee Arctic Wolf recreational trailers. The awnings may have been mounted with fasteners that are insufficient in length and/or quantity, possibly resulting in the awning arm detaching from the wall.
The risk
If the awning arm detaches, it can increase the risk of injury or a crash.
The fix
Forest River will notify owners and dealers will inspect and replace with the correct fastener, free of charge. The recall began November 27, 2018. Owners may contact Forest River customer service at 1-260-499-2100. Forest River's number for this recall is 75-0867.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V752000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.