The problem
Altec Industries, Inc. (Altec) is recalling certain 2018 Altec DM45, DM47B, DC45 and DC47 Digger Derricks and TA50 and TA60 Aerial Devices. The high strength fasteners used to secure the pedestal to the turn table may fail.
The risk
If the fasteners fail, the pedestal may separate from the turn table, increasing the risk of injury.
The fix
Altec has notified owners, and dealers will inspect the fasteners, replacing them as necessary, free of charge. The recall began October 26, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is MAB 701.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V757000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.