The problem
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2019 Chevrolet Low Cab Forward 6500XD and Isuzu FTR vehicles. The cab may not provide an adequate warning to lock the cab tilt-lock after servicing. If the cab tilt-lock is not engaged, the cab can tilt forward while driving.
The risk
If the cab tilts forward while driving, it can increase the risk of a crash or injury.
The fix
Isuzu will notify owners and dealers will install an extension to the locking lever to increase its visibility to the operator, free of charge. The recall began November 30, 2018. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V1803.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet, Isuzu dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V758000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.