Altec Structure Recall 18V762000 (4 Vehicles)

The problem

Altec Industries Inc. (Altec) is recalling certain 2009 Altec LSS 60 or LSS 70 Elevator Aerial devices. The elevator riser assembly may crack and fail.

The risk

If the elevator riser fails, it can increase the risk of injury or death.

The fix

Altec will notify owners, and dealers will inspect the elevator riser for cracks, repairing any that are found and install an update kit, free of charge. The recall began December 27, 2018. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 702.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V762000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2009 Altec Aerial Device	0	10	C

Vehicle

Complaints

Recalls

Grade

2009 Altec Aerial Device

Questions

Is the 18V762000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Altec Industries's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 18V762000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 18V762000 announced?

Altec Industries reported it to NHTSA on October 30, 2018. Owners are usually notified by mail within about two months.

Structure Altec recall