The problem
Forest River, Inc. (Forest River) is recalling certain 2017-2019 Forest River Georgetown and FR3 motorhomes, 2018-2019 Berkshire motorhomes and 2018 Charleston motorhomes. The motorized windshield roller shade at the driver's seating position may unroll without warning while driving.
The risk
If the windshield roller shade unrolls while driving, it could block the driver's visibility, increasing the risk of a crash.
The fix
Forest River will notify owners, and dealers will install a fastener to ensure the motor will not allow the shade to roll down during while driving. The recall began November 28, 2018. Owners may contact Forest River customer service at 1-574-206-7605. Forest River's number for the recall is 68-0822.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V768000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.