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Safety recall · 18V785000

Service brakes: disc Keystone recall

Keystone RV Company reported this recall to NHTSA on November 6, 2018. It covers about 98 vehicles across 1 model year listed below. The repair is free.

Campaign
18V785000
Reported
Nov 6, 2018
Vehicles
98
Area
Brakes

The problem

Keystone RV Company (Keystone) is recalling certain 2019 Keystone Montana recreational trailers with the Legacy package. The fasteners that secure the disc brake assembly may fail.

The risk

If the fasteners fail, the trailer would lose all braking ability, increasing the risk of a crash.

The fix

Keystone will notify owners, and dealers will replace the brake disc mounting fasteners, free of charge. The recall began December 19, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-336.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Keystone dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V785000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2019 Keystone Montana14C

Questions

Is the 18V785000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Keystone RV Company's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 18V785000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 18V785000 announced?

Keystone RV Company reported it to NHTSA on November 6, 2018. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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