The problem
Honda (American Honda Motor Co.) is recalling certain model year 2018 and 2019 Honda Odyssey vehicles. The latch assemblies for the power sliding doors may stick and not properly latch to the door strikers.
The risk
If the power sliding doors fails to latch, the doors may open while moving, increasing the risk of injury.
The fix
Honda will notify owners, and dealers will replace the left and right power sliding door rear latch assemblies, free of charge. The recall began January 3, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Z33 and O36.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Honda dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V795000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.