The problem
Coach and Equipment Mfg Corp. (Coach and Equipment) is recalling certain 2015-2018 Coach and Equipment Phoenix and Metro lite transit buses, equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
The risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
The fix
Coach and Equipment has notified owners, and Freedman Seating will repair the foldaway seat, free of charge. The recall began November 26, 2018. Owners may contact Coach and Equipment customer service at 1-800-724-8464. Freedman's number for this recall is 18E-076.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Coach And Equipment dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V796000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.