The problem
Forest River, Inc. (Forest River) is recalling certain 2017 Starcraft Senator II, 2016-2018 Starcraft Allstar, 2017-2018 Starcraft Starlite, and 2019 Starcraft Starquest transit buses, equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
The risk
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
The fix
Forest River will notify owners, and Freedman Seating will repair the foldaway seat, free of charge. The recall began December 4, 2018. Owners may contact Forest River customer service at 1-574-642-3112 or Freedman customer service at 1-800-443-4540. Forest River's number for this recall is 05-0903.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Starcraft, Starcraft Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V799000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.