The problem
Autocar, LLC (Autocar) is recalling certain 2019 Autocar Xpeditor vehicles. The universal joint strap bolts at the transmission output yoke may not be have been properly tightened.
The risk
If the universal joint strap bolts are loose, the strap may disconnect from the vehicle and the drive shaft could detach, increasing the risk of of a crash.
The fix
Autocar has notified owners, and dealers will properly tighten the universal joint strap bolts, free of charge. The recall began January 29, 2019. Owners may contact Autocar customer service at 1-888-218-3611 or 1-877-973-3486. Autocar's number for this recall is ACX-1901.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Autocar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 18V889000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.