The problem
ZF Group North America Operations (ZF) is recalling certain Lemförder Steering Center Rods sold as aftermarket parts for 1996-2004 BMW 5-Series (E39) vehicles. The steering center rods may have an insufficient ball pin pull force that may allow the rods to detach from the steering knuckle.
The risk
If the steering rod detaches from the steerable wheel knuckle, it can cause sudden loss of steering control, increasing the risk of a crash.
The fix
ZF has notified the parts distributors, instructing them to inform the end customer. ZF will reimburse them for the affected parts. The recall began August 28, 2019.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19E058000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.