The problem
Volvo Trucks North America (Volvo) is recalling certain 2018-2019 Volvo VNL vehicles equipped with an automated manual transmission. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
The risk
Unintended vehicle movement can increase the risk of a crash.
The fix
Volvo has notified owners and dealers will update the Transmission Control Module software, free of charge. The recall began February 1, 2019. Owners can contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1901.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V032000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.