The problem
Ford Motor Company (Ford) is recalling certain 2019 Ranger vehicles equipped with 10-speed automatic transmissions. In some of these vehicles, the transmission shift lever can be moved from the "Park" position without the key in the starting system and without depressing the brake pedal. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
The risk
If the vehicle can be shifted out of Park without the brake applied, the vehicle may unexpectedly move. Unintentional vehicle movement can increase the risk of injury or crash.
The fix
Ford has notified owners, and dealers will inspect and repair the transmission floor shift selector interlock assembly, as necessary, free of charge. The recall began February 22, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C02.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V071000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.