Blue Bird Equipment Adaptive / Mobility Recall 19V082000

The problem

Blue Bird Body Company (Blue Bird) is recalling certain 2015-2019 Vision and All American school buses equipped with Ricon S-Series Titanium Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."

The risk

If the wheelchair lift platform raises above the height of the vehicle floor, the wheelchair user could fall inwards toward the vehicle, increasing their risk of injury.

The fix

Blue Bird will notify owners, and Ricon dealers will replace the wheelchair lift positioning input cam, free of charge. The recall began March 4, 2019. Owners may contact Ricon customer service at 1-800-322-2884. Blue Bird's number for this recall is R19ZP-SB.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V082000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2015 Blue Bird All American	3	27	F
2016 Blue Bird All American	1	20	F
2017 Blue Bird All American	0	10	C
2018 Blue Bird All American	0	19	F
2019 Blue Bird All American	2	26	F
2015 Blue Bird Vision	4	27	C
2016 Blue Bird Vision	2	27	C
2017 Blue Bird Vision	1	28	C
2018 Blue Bird Vision	0	35	D
2019 Blue Bird Vision	0	41	D

Vehicle

Complaints

Recalls

Grade

2015 Blue Bird All American

2016 Blue Bird All American

2017 Blue Bird All American

2018 Blue Bird All American

2019 Blue Bird All American

2015 Blue Bird Vision

2016 Blue Bird Vision

2017 Blue Bird Vision

2018 Blue Bird Vision

2019 Blue Bird Vision

Questions

Is the 19V082000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Blue Bird Body Company's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 19V082000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 19V082000 announced?

Blue Bird Body Company reported it to NHTSA on February 11, 2019. Owners are usually notified by mail within about two months.

Equipment adaptive / mobility Blue Bird recall