The problem
Forest River, Inc. (Forest River) is recalling certain 2018-2019 Rockwood and Flagstaff recreational trailers. The bunk bed door latch fasteners that secure the bunk bed door closed may fail, allowing the door to open while moving.
The risk
If the exterior bunk bed door opens unexpectedly while the trailer is being towed, it can increase the risk of a crash.
The fix
Forest River has notified owners, and dealers will install the correct fasteners for the bunk bed door latches, free of charge. The recall began February 25, 2019. Owners may contact Forest River customer service at 1-574-642-8943. Forest River's number for this recall is 10D-0950.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V084000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.