The problem
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2019 718 Boxster, 718 Boxster S, 718 Cayman and 718 Cayman S vehicles and 2018-2019 718 Boxster GTS and 2018-2019 718 Cayman GTS vehicles. In the event of a crash, a crossmember may detach from the luggage compartment bracket, possibly causing a fuel leak.
The risk
A fuel leak in the presence of an ignition source can increase the risk of fire.
The fix
Porsche will notify owners, and dealers will secure the crossmember with additional rivets, free of charge. The recall began April 19, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA3.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Porsche dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V113000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.