The problem
Entegra Coach (Entegra) is recalling certain 2019 Reatta motorhomes built on a Spartan chassis, equipped with independent front suspension and front drum brakes. The cotter pins may be missing or improperly installed at the actuator rod of the front slack adjuster for the front brakes.
The risk
The missing or improperly installed cotter pin may cause the actuator rod to detach, affecting brake performance and lengthening the distance needed to stop the vehicle, increasing the risk of a crash.
The fix
Entegra will notify owners, and Spartan Service Centers will inspect and properly install the cotter pin or install any missing pins and adjust the brakes appropriately, free of charge. The recall began on February 28, 2019. Owners may contact Entegra customer service at 1-800-517-9137.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Entegra dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V124000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.