The problem
Jayco, Inc. (Jayco) is recalling certain 2019 North Point Fifth Wheel recreational trailers equipped with cargo trays. The rivets that secure the stop bracket to the cargo tray may shear allowing the cargo tray to detach.
The risk
If the cargo tray detaches, the tray may hit someone, increasing the risk of injury.
The fix
Jayco has notified owners, and dealers will replace the hollow rivets with structural rivets, free of charge. The recall began March 15, 2019. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9901431.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V166000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.