The problem
Entegra Coach (Entegra) is recalling certain 2019 Esteem motorhomes. The parking brake cable ends may be too small, allowing the cable to disconnect, preventing the emergency brake from engaging.
The risk
Without the parking brake being engaged, the vehicle may unintentionally move, especially when parked on an incline, increasing the risk of a crash.
The fix
Entegra has notified owners, and dealers will replace the parking brake cable, free of charge. The recall began March 15, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903428.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Entegra dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V175000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.