The problem
Kovatch Mobile Equipment Corp. (KME) is recalling certain 2017 KME commercial rescue and 2019 KME commercial tanker vehicles equipped with an ASA Electronics backup camera display. The display may revert back to the factory default settings, which may cause the camera image to be reversed.
The risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
The fix
KME will notify owners, and dealers will install a harness/relay/capacitor module to prevent the image from reversing. The recall began May 17, 2019. Owners may contact KME customer service at 1-800-235-3928.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kme dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V230000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.