The problem
North Central Emergency Vehicles (North Central) is recalling certain 2016-2018 Ambulances remounted on Ford E-350 and E-450 and Chevrolet G4500 chassis equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
The risk
If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
The fix
North Central will notify owners and dealers will replace the brake lights, free of charge. The recall began May 20, 2019. Owners may contact North Central Emergency Vehicles customer service at 1-320-395-2529.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet, Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V285000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.