The problem
Altec Industries Inc. (Altec) is recalling certain 2017-2018 Altec LR7, TA50, TA55, TA60, and TA45M-T50 Aerial Devices. The fasteners that are used to secure the turntable to the pedestal may fail.
The risk
If multiple fasteners fail, the pedestal and turntable may separate, increasing the risk of death or injury.
The fix
Altec has notified owners and dealers will inspect and replace the defective fasteners, free of charge. The recall began April 18, 2019. Owners may contact Altec customer service 1-877-462-5832. Altec's number for this recall is MAB 716.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V303000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.