The problem
Hyundai Motor America (Hyundai) is recalling certain 2019 Veloster vehicles. In certain side impact crashes, the driver's door latch housing and locking cable can become damaged, allowing the driver's side door to open.
The risk
The door opening could result in occupant ejection or increase the risk of injury in the event of a crash.
The fix
Hyundai will notify owners, and dealers will replace the driver's side door latch assembly and lower channel, free of charge. The recall began June 17, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 183.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Hyundai dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V311000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.