The problem
Porsche Cars North America, Inc. (Porsche) is recalling certain 2010-2016 Panamera 4S and Panamera S, 2011-2016 Panamera, Panamera 4 and Panamera Turbo, 2012-2016 Panamera Turbo S and Panamera S E-Hybrid, 2013-2016 Panamera GTS, 2013 Panamera Platinum Edition and Panamera 4 Platinum Edition, 2014-2016 Panamera 4S Executive, Panamera Turbo Executive and Panamera Turbo S Executive, 2015 Panamera Diesel and 2016 Panamera 4 Edition, Panamera Edition and Panamera Turbo S Exclusive Series vehicles. Water may enter the A/C blower control unit, causing an electrical short circuit.
The risk
An electrical short increases the risk of fire.
The fix
Porsche will notify owners, and dealers will inspect the blower control unit, replacing it as necessary, free of charge. The recall began February 10, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA7. Note: Porsche recommends that owners park their vehicle outdoors until the recall remedy has been performed.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Porsche dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V322000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.