The problem
Volvo Car USA LLC (Volvo) is recalling certain 2019 S60 vehicles. The rear suspension toe link flange lock nuts may not have been properly tightened, possibly resulting in a sudden change in vehicle handling.
The risk
A sudden change in vehicle handling can increase the risk of a crash.
The fix
Volvo will notify owners, and dealers will inspect the rear toe link flange bolts and lock nuts, replacing them if necessary, free of charge. The recall began June 6, 2019. Owner's my contact Volvo Customer Service at 1-800-458-1552. Volvo's number for this recall is R19938.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V327000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.