The problem
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2017-2018 Mirage G4 vehicles. The internal acceleration sensor in the Supplemental Restraint System (SRS) Electronic Control Unit (ECU) can misinterpret vibrations, such as from poor road conditions or a flat tire, as a malfunction and disable all the vehicle's air bags.
The risk
Air bags that do not deploy increase the risk of injury in a crash.
The fix
MMNA notified owners, and dealers will reprogram the SRS-ECU software, free of charge. The recall began May 24, 2019. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-19-001.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mitsubishi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V330000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.