The problem
Jayco, Inc. (Jayco) is recalling certain 2019 Jay Flight TF travel trailers, model 32RLOK. The supports for the fresh water tank may be too thin, resulting in the brackets breaking and the tanks detaching from the trailer.
The risk
A detached water tank would be a road hazard, increasing the risk of crash.
The fix
Jayco has notified owners, and dealers will install a threaded rod in the center of the water tank support apparatus to provide additional support, free of charge. The recall began May 9, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901433.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V335000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.