The problem
Indian Motorcycle Company (Indian) is recalling certain 2014 Chief and Chieftain motorcycles. Due to a problem within the Vehicle Control Module (VCM), all of the front lights, including the headlight, may go out while riding.
The risk
The loss of lighting can reduce visibility, increasing the risk of crash.
The fix
Indian will notify owners, and dealers will inspect the Vehicle Control Module (VCM) connector and update the VCM software. If the VCM connector is damaged, a new connector and VCM will be installed, free of charge. The recall began April 1, 2020. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this recall is I-19-02. This recall is replaced by NHTSA recall number 22V-635.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Indian dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V339000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.