The problem
Suzuki Motor of America, Inc. (Suzuki) is recalling 2010-2013 Kizashi vehicles. The front passenger seat Occupant Classification System (OCS) may misclassify an adult occupant as child and deactivate the front air bag.
The risk
The deactivated front air bag will not deploy in the event of a crash, increasing the risk of injury.
The fix
Suzuki will notify owners, and service providers will replace the front passenger seat cushion, which includes a new OCS mat assembly, free of charge. Owner letters were mailed on October 29, 2021. Owners may contact Suzuki customer service at 1-800-934-0934. Suzuki's number for this recall is C5.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Suzuki dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V343000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.