The problem
Forest River, Inc. (Forest River) is recalling certain 2018-2019 Cherokee ACKT39CL and ACKT39RL travel trailers. The Federal Placard may have incorrect axle rating, cargo carrying capacity, and tire/wheel combination information.
The risk
Due to the incorrect Federal Placard, an operator may overload the vehicle, which may decrease vehicle stability and increase the risk of crash.
The fix
Forest River will notify owners, and dealers will provide replacement placards that contain the accurate information, free of charge. The recall began May 28, 2019. Owners may contact Forest River customer service at 1-260-499-2100. Forest River's number for this recall is 17A-1012.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V355000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.