The problem
Daimler Trucks North America LLC (DTNA) is recalling certain 2019 Thomas Built Buses Saf-T-Liner C2 equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
The risk
Loose brake caliper mounting bolts may reduce the brake effectiveness, increasing the risk of crash.
The fix
DTNA will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began June 25, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-816.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas Built Buses dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V368000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.