The problem
Ducati North America (Ducati) is recalling certain 2018-2019 Panigale V4, Panigale V4 S, Panigale Speciale, and 2019 Panigale R motorcycles. Excessive pressure in the fuel tank may cause fuel to spray when opening the fuel cap.
The risk
Fuel spray can increase the risk of injury and a fuel leak in the presence of an ignition source can increase the risk of a fire.
The fix
Ducati will notify owners, and dealers will update the fuel cap venting system, provide an updated page for the owner's manual, and affix a warning label decal to the fuel tank, free of charge. The recall began July 9, 2019. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-19-001. Note: This recall includes motorcycles that may have been previously remedied under recall 18V-238 for a similar issue.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ducati dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V382000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.