The problem
Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire and Essex motorhomes built on Freightliner XC chassis equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
The risk
Loose brake caliper mounting bolts may reduce the brake effectiveness, increasing the risk of crash.
The fix
Newmar will notify owners, and Freightliner dealers will inspect and repair the vehicles, free of charge. The recall began June 20, 2019. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's numbers for this recall are FL-816 and 19V-367.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Newmar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V384000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.