The problem
Keystone RV Company (Keystone) is recalling certain 2019-2020 Dutchmen Voltage trailers, model 4185. An 18,000 lb.-capacity fifth wheel pin box may have been installed instead of the specified 21,000 lb-capacity pin box hitch.
The risk
If the vehicle is loaded to a weight greater than 18,000 lbs, the pin box may fail, increasing the risk of crash.
The fix
Keystone will notify owners, and dealers will replace the pin box inner with a pin box inner rated for 21,000 lbs, free of charge. The recall began June 18, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-354.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dutchmen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V396000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.