Audi Seats Recall 19V415000 (66 Vehicles)

The problem

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi A8 vehicles equipped with rear relaxation seats. The front passenger seat track rivet may fail and cause the spindle bracket to separate.

The risk

A failure of the seat track rivet increases the risk of injury during a crash.

The fix

Audi will notify owners, and dealers will replace the passenger seat tracks, free of charge. The recall began July 25, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Audi's number for this recall is 72J3.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Audi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V415000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2019 Audi A8	1	3	C

Vehicle

Complaints

Recalls

Grade

2019 Audi A8

Questions

Is the 19V415000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Volkswagen Group of America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 19V415000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 19V415000 announced?

Volkswagen Group of America reported it to NHTSA on June 5, 2019. Owners are usually notified by mail within about two months.

Seats Audi recall