The problem
Thor Motor Coach (TMC) is recalling certain 2019-2020 Magnitude, Omni motorhomes, models BB35 and BH35. Wires located in the electrical junction box may move around and contact an extra screw that was errantly installed.
The risk
Contact with the screw may result in the wiring insulation being damaged, increasing the risk of an electrical short circuit and a fire.
The fix
TMC will notify owners, and dealers will inspect the junction box and remove the extra screw, and repair any damaged wiring, as necessary, free of charge. The recall began July 15, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000169.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thor Motor Coach dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V417000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.