The problem
Navistar, Inc. (Navistar) is recalling certain 2020 International HV Severe Service Diesel Trucks. The steer axle hubs may be insufficiently lubricated or not lubricated at all, which may result in wheel bearing damage.
The risk
Lack of lubrication may result in a wheel separating from the front axle spindle, increasing the risk of crash.
The fix
Navistar has notified owners, and dealers will inspect the steer axle wheel hubs for the proper fluid level and repair any damaged components, free of charge. The recall began June 14, 2019. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19509.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V422000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.