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Safety recall · 19V424000

Power train: driveshaft Acura recall

Honda reported this recall to NHTSA on June 6, 2019. It covers about 49,898 vehicles across 4 model years listed below. The repair is free.

Campaign
19V424000
Reported
Jun 6, 2019
Vehicles
49,898
Area
Transmission & drivetrain

The problem

Acura (American Honda Motor Co.) is recalling certain 2016-2019 Acura ILX vehicles. Excessive grease may prevent the set-ring on the half shaft from fully engaging, allowing the driveshaft to separate from the half shaft.

The risk

A separated driveshaft can cause the vehicle to have a loss of drive or allow the vehicle to move even while in Park, increasing the risk of a crash or injury.

The fix

Acura will notify owners, and dealers will inspect, and, as necessary, replace the driveshaft and half shaft, free of charge. The recall began August 1, 2019. Owners may contact Acura customer service at 1-888-234-2138. Acura's number for this recall is G54.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Acura dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V424000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2016 Acura ILX526F
2017 Acura ILX204C
2018 Acura ILX234C
2019 Acura ILX365D

Questions

Is the 19V424000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Honda's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 19V424000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 19V424000 announced?

Honda reported it to NHTSA on June 6, 2019. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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