The problem
Porsche Cars North America, Inc. (Porsche) is recalling certain 2019 911 GT2 RS and 2020 911 Carrera S Coupe vehicles. The bolts connecting the driveshaft to the wheel hub may not have been properly tightened.
The risk
If the driveshaft disconnects from the wheel hub, it can increase the risk of crash.
The fix
Porsche will notify owners, and dealers will properly tighten the driveshaft connection to the wheel hub, free of charge. The recall began August 9, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB2.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Porsche dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V445000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.