The problem
Forest River, Inc. (Forest River) is recalling certain 2019-2020 Cherokee trailers, model CKT294BH. The Federal Placard states incorrect Cargo Carrying Capacity (CCC) and Gross Vehicle Weight Rating (GVWR) information, which may result in the trailer being overloaded.
The risk
An operator may rely on the incorrect Placard information and overload the trailer causing a loss of control and increasing the risk of a crash.
The fix
Forest River has notified owners, providing replacement placards that contain accurate Gross Vehicle Weight Rating and Cargo Carrying Capacity information, free of charge. The recall began June 24, 2019. Owners may contact Forest River customer service at 1-541-995-3447. Forest River's number for this recall is 64-1033.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V453000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.