The problem
Forest River, Inc. (Forest River) is recalling certain 2017-2018 Berkshire Coach Ultra UL1912 and UL1913 motorhomes. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.
The risk
When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.
The fix
Forest River will notify owners, and Ford dealers will disable the vehicle's engine block heater cable, free of charge. The recall began June 27, 2019. Owners may contact Ford customer service at 1-866-436-7332. Forest River's number for this recall is 78-1032.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Forest River dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V454000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.