The problem
Altec Industries Inc. (Altec) is recalling certain 2017-2018 LR7, TA50/55/60 and L42/45 Aerial Devices. Multiple fasteners used to secure the rotation bearing may break, possibly resulting in the pedestal separating from the turntable.
The risk
If the pedestal separates from the turntable, it can increase the risk of injury or death.
The fix
Altec will notify owners, and dealers will replace the affected fasteners, free of charge. The recall began July 31, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 722.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V455000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.