The problem
BMW of North America, LLC (BMW) is recalling certain 2009 328i and 328xi, 2009-2011 335d, 2008-2012 M3 Coupe and M3 Convertible, and 2008-2011 M3 Sedan vehicles. The connection of the positive battery cable at the fuse box terminal may degrade, resulting in an intermittent loss of electrical power.
The risk
A loss of electrical power can cause the vehicle to stall, increasing the risk of a crash.
The fix
BMW will notify owners, and dealers will replace and secure the positive battery cable connector, free of charge. The recall began August 14, 2019. Owners may contact BMW customer service at 1-800-525-7417. Note: This recall is an expansion of a previous recall, number 18V-314.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V472000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.