Porsche Air Bag / Restraint Control Module Recall 19V533000

The problem

Porsche Cars North America, Inc. (Porsche) is recalling certain 2016-2017 911 and Boxster, 2016 Cayman and Panamera vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.

The risk

Deactivated air bags increase the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.

The fix

Porsche will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. Interim notices informing owners of the safety risk were mailed September 13, 2019. Owners received a second notice and the recall began February 12, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB4.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Porsche dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V533000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2016 Porsche 718 Boxster	0	1	A
2017 Porsche 718 Boxster	3	6	F
2016 Porsche 718 Cayman	0	1	C
2016 Porsche 911	0	2	B
2017 Porsche 911	0	3	C
2016 Porsche Panamera	0	4	C
2017 Porsche Redundant Boxster	0	1	-

Vehicle

Complaints

Recalls

Grade

2016 Porsche 718 Boxster

2017 Porsche 718 Boxster

2016 Porsche 718 Cayman

2016 Porsche 911

2017 Porsche 911

2016 Porsche Panamera

2017 Porsche Redundant Boxster

Questions

Is the 19V533000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Porsche Cars North America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 19V533000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 19V533000 announced?

Porsche Cars North America reported it to NHTSA on July 17, 2019. Owners are usually notified by mail within about two months.

Air bags: air bag / restraint control module Porsche recall