The problem
Altec Industries Inc. (Altec) is recalling certain 2017-2019 LS60 Aerial Devices. The aerial devices may not meet all aerial level ground and slope stability requirements, allowing the units to become unstable and possibly overturn.
The risk
An unstable aerial device can increase the risk of injury.
The fix
Altec will notify owners, instructing them to replace the unit load charts, adjust the Hydraulic Overload Protection (HOP) settings, verify the unit has the proper counterweight, and perform a stability test. The recall began September 13, 2019. Owners may contact Altec customer service at 1-877-462-5832.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Altec dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V573000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.