The problem
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X1 sDrive28i, X1 xDrive28i, 2019 X2 xDrive28i, MINI Cooper S Convertible, Countryman, and John Cooper Works Countryman vehicles. The steering gear tie rod may have been assembled incorrectly, which may result in excessive wear of the tie rod end, eventually causing it to break.
The risk
A broken steering tie rod would lead to a loss of vehicle control, increasing the risk of a crash.
The fix
BMW will notify owners, and dealers will inspect the vehicles and replace the tie rods and ball joints as necessary, free of charge. The recall began October 11, 2019. Owners may contact BMW customer service at 1-800-525-7417 or MINI customer service at 1-866-825-1525.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW, Mini dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V601000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.