The problem
Volvo Trucks North America (Volvo Trucks) is recalling certain 2015 VNL vehicles equipped with Meritor FF967 Non-Drive Front Steer axles. The axles missed the heat treating operation during manufacturing, reducing their strength and possibly causing the axle beams to fracture.
The risk
Fracture of the axle beam can cause a loss of vehicle control, increasing the risk of a crash.
The fix
Volvo Trucks will notify the affected vehicle owners, and dealers will inspect and replace the axles as necessary, free of charge. The recall began September 27, 2019. Owners may contact Meritor customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX1905.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V617000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.