The problem
Lance Camper Manufacturing. Corp. (Lance Camper) is recalling certain 2018-2019 Lance Camper 855S trailers. The 12 volt battery power and/or ground wire may contact the hot burner box of the refrigerator.
The risk
The insulation on the wire can melt causing the wire to short out on the refrigerator burner box, increasing the risk of a fire.
The fix
Lance Camper will notify owners, and dealers will install a clamp to secure the wire, free of charge. The recall began December 23, 2019. Owners may contact Lance Camper customer service at 1-661-949-3322.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Lance Camper dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V623000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.