The problem
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Eagle HT fifth wheel trailers equipped with MORyde Orbital or You Turn Rubber Pin Box Wedge Kits. The pin boxes may have been equipped with bolts 1-3/4" in length when they should be equipped with 2" long bolts.
The risk
When the pin box is unlocked, the incorrect length bolts may allow the rotating pin box to rotate in two places, increasing the risk of a crash.
The fix
Jayco will notify owners, and dealers will inspect the bolts and replace them as necessary, free of charge. The recall began on September 18, 2019. Owners may contact MORyde customer service at 1-574-293-1581 or Jayco at 1-800-283-8267. Jayco's number for this recall is 9901435.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V628000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.