The problem
Airstream, Inc. (Airstream) is recalling certain 2016-2017 19FT International Serenity, 2016 19FT International Signature, and 19FT Flying Cloud trailers that are 19 feet long. The vertically-mounted inverter may contact the floor-mounted inverter fuse.
The risk
If the two components touch, an electrical short may occur, increasing the risk of a fire.
The fix
Airstream will notify owners, and dealers will inspect the location of the inverter and inverter fuse. If the inverter and inverter fuse are not mounted on the same surface, the inverter fuse will be relocated, and secured to the same surface as the inverter. In addition, a protective cover will be installed on the inverter fuse bar, free of charge. The recall began November 15, 2019. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 extension 7401 or 7411.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Airstream dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 19V655000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.